Policy

Refunds & cancellations

Draft policy. Because the bundle is delivered digitally the moment payment is confirmed, we can't take items back the way a shop can. We will, however, put things right in these cases:

  • Charged twice for the same order — we refund the duplicate.
  • Paid but couldn't get the files and we can't fix delivery — full refund.
  • Files are corrupted or materially not as described and we can't supply a working copy — full refund.

To request help, contact blissislam9474@gmail.com with the email you used to buy. Approved refunds are sent back through Razorpay to the original payment method; your bank or UPI app controls how long it takes to appear.

After a refund or dispute, the library link stops working. Copies already downloaded can't be removed remotely, so we ask you to delete them.

Nothing in this policy limits any rights you have under applicable consumer protection law.